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Terms & Conditions

GENERALLY

The Website eshop.carbonzapp.com includes the online store of the company named "CARBON Zapp P.C.C." (VAT Number: 999998112,364 Varis-Koropiou Ave, Koropi 19442 Athens, Greece, Tel: +30 210 98 56 110, Email: [email protected]).

The use of the electronic pages and services of www.eshop.carbonzapp.com by the visitor/user presupposes his unconditional agreement with the following terms of use, which apply to all content contained in its website.

eshop.carbonzapp.com reserves the right to modify the prices listed on the website without prior notice.

In case of delayed delivery, partial or total destruction of the goods during transport, the transport companies are responsible. Unfortunately, sometimes due to increased demand or extremely extreme conditions, delivery times can change.

 

Quality Guarantee

You are always entitled to a minimum 2-year warranty at no charge, whether you bought the product online, in-store or by mail order.

If products you buy anywhere in the EU prove defective or do not meet the advertised features, the seller will have to repair or replace them for free or reduce the price or refund all the money you paid.

As a rule, you can request a full or partial refund only when it is not possible to repair or replace the products.

 

COPYRIGHT

All design and planning of the online store, texts, graphics and settings, are the property of Carbon Zapp and are Copyright (all rights reserved). Any text or image bearing the TM, SM or © symbols are trademarks or registered trademarks and are used herein with the permission of their respective owners. The rights of the products and logos belong to each company that you mention on the website of eshop.carbonzapp.com.

It is forbidden to copy and modify the website and its elements in any way. The reproduction, presentation to the public, distribution and in any other way the use of the website and its data for any public or commercial purpose, subject to a more specific written agreement.

 

LIMITED LIABILITY

eshop.carbonzapp.com, its administrators, employees, or other representatives, have no responsibility, under any circumstances, for any consequential, incidental, indirect, special damages or costs or fines, including, but not limited to, profits, downtime, loss of information or data, or loss of customer, loss or damage to property, and any claims of third parties arising out of or in connection with the use, copying, or presentation of this website or its contents or any another linked website, regardless of whether eshop.carbonzapp.com was informed, knew or should have known about this possibility.

 

RIGHT OF WITHDRAWAL

If the consumer is not satisfied with the purchase made, he further has the right to return the product he will buy and request a refund of the price paid or replacement of the products, as provided by Greek and EU consumer protection legislation (right to withdraw from a sale).

In case he wishes to return the products he has purchased, he has the opportunity to do so within 14 calendar days from the day he received them, sending them at his own expense, in their original condition and packaging, to the company enclosing the purchase receipt/ invoice. In addition, the merchant must return the money within 14 days of receiving the cancellation request. However, it may be delayed to return the money if you do not receive the products or their return receipt/ invoice. Refunds to the consumer will include shipping costs paid for the purchase of the products.

This deadline is valid in all Member States of the European Union and in case the consumer has not been previously informed about this right, then this deadline is extended to 12 months.

 

USE OF COOKIES

Cookies are small text files stored by the web browser on the computer, tablet, mobile phone and generally on the device with which someone browses the website. At eshop.carbonzapp.com we use cookies to improve the experience of using the website by its visitors. The operation of the website will be significantly affected if you disable or do not accept the use of cookies.

Paragraph 5 of Article 4 of Law 3471/2006, as amended by Law 4070/2012, stipulates that the installation of "cookies" is allowed only if the user "has given his consent after clear and extensive information during the par. 1 of article 11 of law 2472/1997, as in force ".

The law states that we can store cookies on the user's device, as long as they are absolutely necessary for the operation of the website. For all other types of cookies we need the user's permission, essentially the user's consent is required. The respective user - visitor - subscriber, can change or cancel his consent at any time through the Declaration for cookies on our website.

 

PRIVACY

The website eshop.carbonzapp.com makes every effort with advanced methods, in order to ensure the security of the personal data of its visitors / users. For this reason, it is designed to comply with the EU Data Protection Directive 1995 (DPD) and the 2016 EU General Data Protection Regulation (GDPR) with regard to the protection of users' personal data.

If you use this website you accept and consent to this Privacy Statement as well as to the Terms and Conditions of use of the website announced through it.

eshop.carbonzapp.com designed its website so that its users can visit it without having to reveal their identity unless they wish. Website visitors are required to provide their personal data only if they want to order a product(s), and/or send an email.

In order to achieve the best service for the users, specific information is provided regarding the processing of the orders and which are preserved by eshop.carbonzapp.com. eshop.carbonzapp.com is committed to ensuring the security and integrity of the data it collects about the users of its website. eshop.carbonzapp.com has adopted procedures that protect the personal data that users submit to its website or provide it by any other means (ex by telephone). In addition, the personal data of the users are collected after their explicit consent and after having previously received full knowledge of their rights, as provided in the provisions of articles 11, 12 and 13 of law 2472/1997 and corresponding provisions of Regulation 679 / 2016 GDPR. These processes protect users' data from any unauthorized access or disclosure, loss or misuse, and alteration or destruction. They also help to ensure that this information is accurate and used correctly.

Finally, every visitor / user has the right to request access, correction or deletion of personal data or restriction of the processing of the data subject as well as the right to object to the processing and to complain to a supervisory authority (as defined in Articles 13 to 20 of Regulation 679/2016 GDPR). In addition, each visitor / user has the right to revoke his consent at any time by sending an email to [email protected], where he will state his wish to revoke his consent (Article 2 case no. Of Law 2472 / 1997 and Article 7 of Regulation 679/2016 GDPR).